ATGL Partner

Features ATGL Partner

Unveiling an App-tastic experience with Adani Total Gas Application!Update our customers at every step: We constantly strive to make every experience seamless for our customers.
To make our customer’s gas connection journey hassle-free, Adani Total Gas Limited has introduced add-on features to make communication continuous, seamless and precise.
This update will enable us to build our relationship with the customer with constant assurance and indication of progress.The partners can record their day-to-day activities, like plumbing, riser installation, SR installation, etc., address any queries by the customer, and more.
The app now features new sections and options that capture the connection progress in detail, making it comprehensive and simplifying work.
They can also track the status easily and facilitate the process when needed.
Download the upgraded version of the ATGL app and enable our customers to experience the goodness!Other key features of the app are:Dedicated App for ATGL Partners: Adani Total Gas Ltd is a dedicated application for all the relevant stakeholders to manage and cater to all customer’s queries/requests effectively and seamlessly.
You can manage all their day-to-day activities, verify documents digitally, do online registration of customers (to provide new PNG connection) etc., through the ATGL Partner App conveniently.Online Registration: Online Registration has considerably reduced the number of steps and time involved in the new PNG connection registration process proving it to be quick and convenient for both; the Partners and the Customers.Instant Request Resolution: All customer requests are listed on one page under “My tasks” so the Partners can manage and address the customer’s requests conveniently and quickly.
Partners can sort, check request status, and attend to customer requests in one place.Digital Document Verification: Customers no longer need to submit the hard copy of the documents for an Adani Gas new connection registration.
It can now be done digitally by just uploading the documents on the application, and the Partners can verify them with just a click.Convenience at One Place: Partners can find and manage all the daily activities, such as meetings, load assessment, checking connection status, new connection, assigned area list etc., all in one place on the home screen.Raise Refund Requests on Behalf of Customers: The partners can now raise a Refund request on behalf of the customers starting from completing all the formalities for submitting the request to getting it transferred to the customer’s bank account in a hassle-free way.
This is to facilitate the smooth functioning of this process for the customers.